Issues on the Network Conectivity

Some users might experience connectivity issues time by time for recent weeks. We have confirmed the situation and investigating the causes.

We see the issue is caused by an upstream network and are working together with our datacenter on this.

At this moment, some users may have difficulty to login with the Facebook.

Also, statuses of some orders made by credit card will not displayed in realtime. We check ever payments every day. If latest statuses of your order is not shown in your MyPage, please check again after a while.

If you have difficulty to login with the Facebook, please try again later.

For more information, please contact to

Thank you for your patient.

We will update for this issue.

Customer Support
CouCafe Co., Ltd.
TEL: 02-664-0058
MOBILE: 082-777-7500
FAX: 02-664-3117
Office Hours: Monday to Friday 9 AM to 6 PM ONLY

For queries beyond office hours, weekends and holidays, kindly email us at
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